Website Maintenance Packages
Website Maintenance & Support
AI-powered cyber attacks are making it easier than ever to identify and exploit outdated websites. Regular maintenance helps protect your website from security vulnerabilities, malware and unexpected downtime.
We invest in advanced security and monitoring tools that continuously check your website and alert us to issues before they become bigger problems.
Maintenance & Support
SiteSafe Lite
For small brochure-style websites (under 8 pages).
$75
Monthly | GST excl
- Monthly WordPress core, theme and plugin updates
- Daily off-site backups — secure cloud storage
- 24/7 uptime monitoring — instant alerts actioned promptly
- Real-time security scanning and firewall protection
SiteSafe Essential
For medium sized websites (20 to 30 pages)
$120
Monthly | GST excl
- Everything in SiteSafe Lite
- Immediate patching for critical vulnerabilities
- Automated malware scanning and threat detection
- Enhanced Spam Protection
SiteSafe Premium
For large sized websites (30 above pages)
$220
Monthly | GST excl
- Everything in SiteSafe Lite
- WooCommerce plugin updates with post-update checkout testing
- Quarterly deep maintenance review
- Priority response for critical issues
- Malware Recovery Guarantee — full professional clean included if your site is compromised
Website Maintenance Package FAQs
What’s included in your website maintenance packages?
Our WordPress maintenance packages include everything your site needs to stay secure, up-to-date, and running smoothly. This typically covers software updates, backups, security monitoring and uptime checks. We also offer add-ons like hosting, support blocks and hacked site recovery.
Do you offer WordPress maintenance in Melbourne?
Yes — we work with businesses across Melbourne and beyond. Whether you’re a small local business or running a busy WooCommerce store, our WordPress maintenance plans are designed to save you time and stress.
Do I need to host my site with you?
No. Our maintenance packages work with most hosting providers. We’ll let you know if your current host is causing performance or security issues. We also offer our own hosting as an optional extra.
Do you manage WooCommerce sites?
We do. WooCommerce sites often require more frequent updates and better security—our SiteSafe Premium package is built for that. If your store has custom features, get in touch, and we’ll recommend the right plan.
Can I call you if I need help?
Phone support is included in all our plans. If you’re stuck or something’s not working, we’re happy to talk things through— no chatbots or call centres.
Is content editing included?
No. Website edits, blog uploads, and content changes are billed separately at our standard hourly rate of $130. You can book these as needed or purchase a prepaid support block for more flexibility.
What if my site is hacked?
Our WordPress maintenance packages are designed to reduce the risk — but if something goes wrong, we’ve got you. We offer a professional hacked site recovery service with a fast turnaround and minimal downtime.
How does billing work?
Maintenance plans are billed monthly in advance. There are no long-term contracts — just reliable support when you need it.
Can I cancel anytime?
Yes, you can cancel your plan at any time with 7 days’ notice before your next billing cycle.
Do you offer training on how to manage my WordPress site?
Yes. We offer tailored WordPress training for clients in Melbourne and beyond — live via Zoom or recorded for your team. Ideal for small businesses managing their own updates or content.